Refund policy

SUNDAYish is a brand of OM D2C, a sole proprietorship registered in Thane, Maharashtra, India.

Lashes are a hygiene product, so we cannot accept returns of opened or used items. This does not affect your rights if something arrives damaged, defective or incorrect.

Damaged, defective or wrong item

Write to hello@sundayish.in within 48 hours of delivery with your order number and an unboxing video that shows the sealed parcel being opened. We will send a free replacement, or a full refund if a replacement is not available. We pay the return shipping in these cases.

Unopened items

If the outer seal is intact and the box has not been opened, you may request a return within 7 days of delivery. We arrange a reverse pickup and deduct the actual return shipping from your refund. Items that reach us opened, used or damaged are not eligible.

Refunds

Approved refunds are issued to the original payment method within 5 to 7 working days. Bank processing can add a few days.

Cancellations

Orders can be cancelled for a full refund any time before dispatch. Email hello@sundayish.in with your order number as soon as possible, since we usually dispatch within 1 to 2 working days.

Failed deliveries

If a parcel is returned to us because the address was incomplete, nobody was available after three attempts, or delivery was refused, we refund the order value minus the shipping we paid.

Contact

Email hello@sundayish.in. We reply within one working day.